The trial pass is a one time offer and is available for new students who have not practiced at BodyMindLife Bondi. Your trial pass will activate from the date you choose at purchase time not at your first booking, so if you wish to buy it in advance make sure you choose the activation date that you wish. The trial pass is a non-refundable and non-transferable – there are no suspensions or extensions available. Once your trial pass ends it will automatically expire and will not roll over to a membership.

Please arrive 15 minutes before the scheduled class start time and sign in for your class at reception. Late entry is not permitted. For security reasons, the door to the studio is locked at the beginning of each class. No shoes, phones, bags or glass water bottles are allowed in the practice rooms. We highly recommend that you bring your own yoga mat for hygiene reasons. However, we do have a few mats in studio if required. Socks are required for all reformer Pilates classes.

Please take care of all your belongings and store any personal items in a locker in the changing rooms. BodyMindLife takes no responsibility for the items you choose to leave unattended whilst you practice. Unfortunately, we are not immune to theft.

Yes! Our change rooms are fitted out with lockers & showers. You are required to bring a towel but if you need you can hire one at reception for $3

Yes absolutely! Pause / suspensions are all managed by you via the app. From the homepage, click More in the menu, then choose Pause / Resume and follow the instructions. Please note: Suspensions must be a minimum of 1 week. The maximum allowance for suspension is 8 weeks per year. Beyond that if you would like us to hold your membership it is $10 per week. If you choose to cancel your membership instead of holding it you will forfeit the current benefit / price you are on and if you wish to rejoin will be charged the current membership rate. Suspensions only apply to our membership sand not our trial passes, holiday passes or class packs.

Yes, however our memberships have an 8 week minimum so memberships can be cancelled once that term is complete. Annual Memberships are non-refundable. If you would like to cancel your weekly membership you can do so via the app. Within the app: - Click the profile picture in the top left corner - Click your profile name - Click activities - Click Subscriptions - Click the 3 white dots in the top right corner - Click cancel subscription Your membership will cancel at the end of your current payment cycle. If you are planning to eventually return to the studio, we recommend suspending your membership to avoid needing to join a new contract. Please make sure you cancel your membership as non-attendance won’t automatically cancel your membership contract and we are unable to refund membership payments.

The schedule is available 7 days in advance.

Bookings are highly recommended. If you show up at the studio without a pre-booking we cannot guarantee you a spot in the class.

No, sorry. Late entry is not permitted. The studio doors will open 15 minutes before the class starts to give our team time to clean properly and do any prep before classes. For security reasons, the door to the studio is locked at the beginning of each class and we don’t always have staff working at the desk. Please check-in at reception before each class and allow plenty of time to get yourself ready for your class.

Our memberships are unlimited. However, please be mindful when you pre-book your classes. We do have a 2 hour cancellation policy and if you forget to cancel your booking you many incur a fee. This booking policy is in place to allow everyone a fair chance to attend a class and also to prevent no show visits.

Plans change! If you book into class and are unable to attend, please early cancel at least 2 hours before your yoga or Pilates class is due to start via your app. If you fail to do so you will incur a late cancellation fee $15, or no show fee $25 (class pass holders and pre-paid corporate accounts will lose a class). Please read our cancellation policy for the full details.

It is just a simple chat message where you just tell our AI what to do. Just think of what you would tell one of our team when wanting to pause your membership will help. If it doesn't understand, it will tell you. Best format is Pause from start date to end date Examples Pause from 23rd Dec to 7th Jan Pause from Monday next week for 2 weeks Pause now for 10 days Pause maintenant pour 10 jours Pausa ahora por 10 días 今から10日間休止してください 现在暂停10天

No. Give your body a rest and prevent spreading infection by refraining from practice when you have a cold, flu or other sickness.

Children aged between 13-14 years old are welcome to attend class if accompanied by a parent/guardian at all times. Children from 15-18 years old can attend a class on their own but please keep in mind that supervision is not provided. We highly recommend that all children and minors complete our Yoga Essentials Program and our Pilates Essentials Program before attending any Vinyasa or Flow classes and arrive early for their first class for a brief consultation with one of our staff members or teachers

No. Please be aware that children are not permitted to wait in the studio while you practice. All children visiting the studios must be accompanied by an adult at all times.

Please be aware that pets and service animals cannot be brought into the classroom and are not permitted to wait in the studio while you practise.

Yes! Email us at byronbay@bodymindlife.com to enquire or use the chat function in the app